A Report-making Machine

Tools Used

"Ryan and the team at Workhorse have always been highly professional delivering our automation and reporting systems... An industry leader and has high detailed knowledge on building platforms and apps and scaling companies like ourselves to grow with demand."

Team Spectrum

Spectrum Ergonomics

8,500+
Reports generated & delivered
750K+
Industry specific data points
1,300
Reports per month and growing

Spectrum Ergonomics is a leading provider of ergonomic assessments and solutions, helping organizations create healthier and more productive workplaces. With a growing customer base and an increasing demand for their services, Spectrum Ergonomics faced challenges in efficiently handling user submissions and generating personalized reports for each individual.

Problems

Prior to partnering with Workhorse, Spectrum Ergonomics encountered several obstacles that hindered their ability to effectively serve their clients:

Significant User Submission Inflow per Customer

  • High volume of user submissions for ergonomic assessments
  • Managing data influx became increasingly challenging
  • Strained existing resources and processes

As Spectrum Ergonomics' customer base expanded, the volume of user submissions for ergonomic assessments grew exponentially. Managing this influx of data became increasingly challenging, straining their existing resources and processes.

Limited and Expensive Reporting Throughput

  • Generating personalized reports was time-consuming and labor-intensive
  • Limited throughput capacity resulted in higher costs and longer turnaround times
  • Impacted customer satisfaction and company's bottom line

Generating personalized reports for each individual was a time-consuming and labor-intensive task. The limited throughput capacity resulted in higher costs and longer turnaround times, impacting customer satisfaction and the company's bottom line.

Reporting Product Tailored to Each Individual

  • Customized reports tailored to each individual's specific needs
  • Significant manual effort required
  • Difficult to scale business without compromising quality

Spectrum Ergonomics prided itself on delivering customized reports tailored to each individual's specific needs. However, this level of personalization required significant manual effort, making it difficult to scale the business without compromising quality.

Ambitious Strategic Delivery Targets

  • Ambitious growth plans and strategic delivery targets
  • Needed a solution to streamline reporting process, increase efficiency, and accommodate expanding customer base

With ambitious growth plans and strategic delivery targets, Spectrum Ergonomics needed a solution that could help them streamline their reporting process, increase efficiency, and accommodate their expanding customer base.

Solutions

Workhorse provided Spectrum Ergonomics with custom automation solutions, addressing their challenges and empowering them to achieve their goals:

Automated, Clinical Report Generation

  • Leveraged advanced automation capabilities of no-code platforms
  • Automatically generate clinical reports for each individual
  • Produce high-quality reports at scale, ensuring consistency and accuracy

Workhorse's expertise in no-code automation enabled Spectrum Ergonomics to generate clinical reports for each individual automatically. By eliminating manual processes, the company could produce high-quality reports at scale, ensuring consistency and accuracy.

Low Configuration per Project with High Throughput Capacity

  • Minimal configuration required for each project
  • Quickly set up and deploy reporting workflows
  • Effectively limitless throughput capacity to handle large volume of user submissions

Workhorse's automation solutions required minimal configuration for each project, allowing Spectrum Ergonomics to quickly set up and deploy their reporting workflows. With effectively limitless throughput capacity, the company could handle a large volume of user submissions without compromising efficiency.

Custom Branded and Personalized HTML Email Delivery

  • Customization features of no-code platforms
  • Deliver personalized HTML email reports to each individual
  • Custom branding to enhance user experience and reinforce professional image

Workhorse leveraged the customization features of no-code platforms to allow Spectrum Ergonomics to deliver personalized HTML email reports to each individual, complete with custom branding. This enhanced the user experience and reinforced the company's professional image.

Platform for Data Analysis and Product Diversification

  • Robust data analysis capabilities of no-code platforms
  • Leverage valuable industry-specific data points collected
  • Gain insights, improve services, and explore new product offerings

In addition to streamlining the reporting process, Workhorse's automation solutions provided Spectrum Ergonomics with robust data analysis capabilities. The company could leverage the valuable industry-specific data points collected to gain insights, improve their services, and explore new product offerings.

Impact

Since partnering with Workhorse, Spectrum Ergonomics has achieved remarkable results, including:

  • Over 8,500 reports generated and delivered to clients automatically - saving countless hours of manual effort
  • 750,000+ industry-specific data points collected - providing valuable insights for service improvements and product diversification
  • 1,300 reports per month generated and growing - enabling Spectrum Ergonomics to efficiently scale their business
  • Consistent high-quality reports tailored to each individual - enhancing customer satisfaction and loyalty
  • Streamlined processes and automated workflows - allowing the team to focus on high-value tasks and strategic initiatives

By leveraging Workhorse's custom automation solutions, Spectrum Ergonomics has transformed their reporting capabilities, empowering them to deliver exceptional value to their clients at scale. The combination of personalized deliverables, data-driven insights, and improved operational efficiency has positioned Spectrum Ergonomics for continued growth and success in the ergonomics industry.

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